This is why MTN has suspended the data zone bundle package



The MTN Data Zone bundle package has been suspended, according to telecommunications behemoth MTN Ghana, in order to comply with a regulator order.

In a statement released on Wednesday, April 12, 2023, MTN Ghana said that :

“the suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020”, which stipulate that it cannot be the lowest priced on any offer in the industry.

The telco apologized to its clients for keeping discussion on the subject to channels for service activation only.

Customers were reassured as well by the fact that the company is still in discussions with the National Communications Authority (NCA), the industry watchdog, to realign and reintroduce the MTN Data Zone package innovation as soon as feasible.

The Data Zone bundle is a service offered by MTN Ghana that guarantees clients receive a one-day validity bundle at discounted rates at the point of purchase. A subscription is accessible through shortcode 135.

MTN Ghana has stopped offering its MTN Data Zone bundle as of April 5 in compliance with the regulator’s request.

Since then, Ghanaians have been vehemently criticizing the service’s suspension on social media.

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